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I went there as there were great review online and they were slightly lower than the competition. The company should rethink what "pest control" means... Every time they will perform a service the ants will be gone for 1-3 days and then...
We don't have any other Pest control jobs in the Sylvania, GA area right now.
Granules in your yard create a kill-zone before your house and eliminates nesting sites. Very polite and wearing a mask (I appreciate that). Introduced himself and asked if any particular place was heavy with mosquitoes, I told him I work in my garage with the door open and he made sure to get that side of the house thoroughly. To share feedback or ask a question about this article, send a note to our Reviews Team at
Customer Reviews
When I wanted to cancel they informed me that I was on a 12-month contract and that I would be charged an early termination fee. Still had to do my own bug mitigation about a week after they did "service". Mind you this is one of 3 payments that are in a cancelled account that will receive no services for the payments that have been paid. No contract, already paid 2 payments for a future service that will not be done. They insist I still need to pay that one more payment for a service that will not be done.
Local BBB
If I cancel before the service period is over, I don't have to pay that. We need bugs dead anyway and we decided to see what happens. They weren't able to come out the first night because of the rain but they came out the next day. The problem was already getting a lot better. I had to call out for a second service but that's more the lawn was hiding the bugs than the actual company not doing a good job. Its team offers localized services in these regions, including one-off exterminations and repeat preventative treatments.
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The wasp problem we had outside has been entirely resolved, which is the most important part because wasps are creepy. The first tech I got messaged me and he told me when he had gotten to the house because I wasn't working from home. He said he was about to get started and told me what he was looking at doing. Then I got an email from him with photographs of everything he had sprayed down and everywhere he had worked on. So, he was showing me parts of my property that I wasn't fully aware of. There was an agent who went knocking on our doors and telling us about the promotion that Hawx was giving.
Our pest control pros can take care of all types of pests
When hiring a pest control company, be sure to ask about their process of treating the inside and the outside of the property. Hawx offers a comprehensive mosquito abatement plan to keep your property free of the tiny troublemakers. The program includes monthly treatment for mosquitoes during peak season, treatment for adults and larvae and retreatment service, should they come back between appointments. However, pricing information isn’t available on their website. The company promises to return for retreatment if pests are found between service dates, and they provide pest control inside the home and around its exterior to keep pests away.
A squirrel had fallen into a rain barrel and drowned and was super-duper gross. He said he wanted to give me a heads-up and that we would probably wanna take care of it. He was nice and sweet about everything, and understanding that I may or may not have put him into a mild biohazard situation. I’m very pleased with both the techs and the sales guy side of things.
Their expertise lies in effectively addressing pest problems and ensuring a pest-free environment for their customers. From common pests to seasonal threats, we have the experience to anticipate and address them effectively. We understand the unique characteristics of Charlotte and work tirelessly to provide solutions that contribute to the overall well-being of our neighbors.
We make sure to inspect your property and tailor your service plan to your specific problems. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. While many areas in the US are experiencing an increase in household pests due to warming temperatures, Charlotte is seeing a different factor impacting local pest populations. Our dedicated service professionals are vigilant, conducting interior assessments if any evidence of pest activity emerges during their meticulous examination of the exterior. This branch ranks in top 53% of all pest control companies serving this zip code.
I didn't even know that that's what a technician is supposed to do. So, everything he was explaining was so new to me. The Hawx sales rep who came, Wesley, was really cool. The only thing is we had Dewey Pest Control, and he said that he was gonna cancel for us.
There’s never a guarantee that pests will disappear forever after a pest control service, no matter how thorough the treatment. That’s why many companies, including Hawx Pest Control, offer free re-services between treatments if you encounter issues apart from your regular treatment schedule. Hawx Pest Control offers pest elimination and control for its residential customers through quarterly or bi-monthly service contracts.
During the initial inspection, you can expect a technician to check your entire home for signs of an infestation and develop a pest control strategy that’s customized to your house and infestation level. Then, the technician will consult you on pricing before applying any treatments. Once you confirm the plan, the pest specialist will perform the initial treatment. Hawx Pest Control serves customers in several states across the country, and we offer specialized, local knowledge of the pests that are impacting your life.
I didn't even know that we had wasp nests, and they were right on our backyard gate. So when he opened it, a huge one was right there, and then around the house, and then we had ant colony. A couple of wasp were trying to look for their nest but because they're gone, they left. I saw one today in the garage, but it's just one. I still see the silverfish by our trash can.
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